|Health Net's Customer Center||
General questions or to order refills
Note: You will be asked to log into the Health Net website. Then you will be automatically taken to the CVS/caremark™ website (no additional login required).
|Behavioral Health & Substance Abuse Programs||1-888-935-5966 – MHN customer service
For questions or help with authorizations, referrals and transition of care.
|Chiropractic Benefits||1-800-848-3555 – American Specialty Health (ASH)
(8 a.m. to 5 p.m. Pacific time)
Find a provider
|Decision Power support/Nurse Advice Line||Log on to HealthNet.com or refer to the back of your Health Net ID card for contact information.|
|Call Health Net from outside the United States||1. Dial the AT&T USADirect access number for the country you are calling from. (Visit AT&T Traveler for a list of country access codes).
2. After the prompts, dial toll-free 1-800-552-3971 to be connected to our main customer service system.
|Health Net's Special Investigations Unit||Report any fraud or suspected fraud issues. Learn more