Where to Find Same-Day Health Care
Learn Where to Get Care
Your Plan offers many ways to get the Same-Day Care you need
There are times when your primary care physician (PCP) isn’t available when you need care quickly. Knowing your best option when you need same-day health care services can save you time, travel, worry and the cost of unneeded services.
If you feel that you are having an emergency, call 911 right away or go to the nearest ER.
For non-life-threatening situations
Urgent Care Centers are convenient, economical and staffed by physicians. Benefits of urgent care centers include:
- after-hours care
- no appointment required
- typically shorter wait times
- ability to save money
With the right information, you can make sure you and your loved ones get the best care in the most appropriate setting.
Don't forget!
After you visit with a telehealth provider, urgent care center, nurse or emergency room – be sure to contact your PCP, so your follow-up care can be managed.
Health Net has teamed up with Teladoc Health (Teladoc) to offer you access to telehealth services.1
You can use Teladoc to get the care you need when you can't see your Primary Care Physician (PCP). General medical appointments are available 24/7. This includes:
- Pediatrics
- Urgent care
- Women’s health and more
Therapy and counseling appointments are also available weekdays from 7:00 a.m. through 9:00 p.m. (Pacific time). Please call Teladoc toll free at 800-TELADOC (800-835-2362). Or, visit Teladoc Health to make your first appointment.
For non-life-threatening concerns, urgent care centers are convenient and usually have a lower cost share than an ER visit. Get same-day care for non-emergency illnesses or injuries. Some urgent care centers now provide x-rays and lab tests as well. Urgent care center benefits include:
- After-hours care
- No appointment required
- Typically, shorter wait times than ER
Find an Urgent Care Center near you
Reach out to a registered nurse – 24 hours a day – and get instant support.
Call the number on your member ID card and get answers to questions about:
- Cold and flu symptoms
- Minor illness and injury
- Minor burns
- Bug bites, stings and more
Source: KFF Health News. As ER Wait Times Grow, More Patients Leave Against Medical Advice
1 You may receive services on an in-person basis or via telehealth, if available, from your primary care provider, a treating specialist or from another contracting individual health professional, contracting clinic, or contracting health facility consistent with the service and existing timeliness and geographic access standards required under California law. Any cost share for services received through Teladoc Health (Teladoc) will accrue toward your out-of-pocket maximum and deductible (if your plan has a deductible). By scheduling through Teladoc, you consent to receive services via telehealth through Teladoc. See your health plan coverage document for coverage information and for the definition of telehealth services. You have a right to access your medical records for services received through Teladoc. Unless you choose otherwise, any services provided through Teladoc shall be shared with your primary care provider.
This information is intended for educational purposes only and should not be interpreted as medical advice. Please consult your physician for advice about changes that may affect your health. Health Net of California, Inc.and Health Net Community Solutions, Inc. (Health Net) are subsidiaries of Health Net, LLC. and Centene Corporation. Health Net is a registered service mark of Health Net, LLC.