Special Programs

Health Net Special Programs

Health Net strives to offer you the health coverage you need when you need it most. We have special programs that offer guidance on how to better manage your physical health or mental health condition, prevent illness, stay healthier longer.

Our special programs aim to help you stay well by offering information on how to detect problems early before they worsen and offer help in getting the supportive services and care you may need.

To learn more about our special programs, read on and click on the topic that is most relevant to you.

This information is not intended as a substitute for professional medical care. Please always follow your health care provider’s instructions.
Refer to your health plan coverage document for terms and conditions of coverage.

Special Programs – En Español (Spanish)


Chronic Conditions Resources for Members

Asthma

Asthma

Health Net has an Asthma Management Program where you can get help and support. The program will teach you how to better manage asthma for a more normal, healthier life.

A care manager will work with you and your doctor by phone to develop a plan to help keep you healthy, and:

  • Identify your asthma triggers
  • Help you better understand your medication
  • Teach how to track your symptoms
  • Know when to call the doctor for extra support

Through the Asthma Management Program, you may receive relevant educational materials, outreach calls and text messages.

To join the program, you can self-refer by calling the phone number provided, or you can ask your doctor to call or fax a referral form to us. Call today!

For additional information, the American Lung Association has educational handouts, an online support community, and patient caregiver network. Plus their Lung Helpline is staffed with nurses and respiratory therapists to answer lung-related questions.

Health Net Asthma

To find out more, call Health Net Health Education toll free at: 1-800-804-6074 (TTY:711). Monday through Friday, 8:00 a.m. to 5:00 p.m. Pacific time.

Health Net Integrated Care Management
Phone: 888-732-2730
Fax: 800-745-6955


Chronic Obstructive Pulmonary Disease (COPD)

Chronic Obstructive Pulmonary Disease

Health Net offers integrated care management services for members with COPD. Our team of care managers and clinical pharmacists offer help with reducing your symptoms or stopping them from getting worse.

The care manager or clinical pharmacist will work with you and your doctor by phone to develop a treatment plan based upon your symptoms. To enroll in the program, you may self-refer by calling the phone number provided or you can ask your doctor to call or fax a referral form to us.

For more information, The American Lung Association has resources and programs available about what you need to know about COPD, what to do after diagnosis, and how to manage it better.

Consider joining the Better Breathers Club. The club has in-person or virtual meetings, support groups, and tools you can use to help you keep active and healthy!

Health Net Integrated Care Management
Phone: 888-732-2730
Fax: 800-745-6955

What to Know about Diabetes

What to know about Diabetes

With diabetes your body does not make enough insulin or can’t use it as well as it should. Diabetes is a health condition that causes too much blood sugar (glucose) to build up in your blood. Knowing more about diabetes can help you manage it. The best way to manage your diabetes is to keep your blood sugar levels near normal. You will want to balance food intake, medication and exercise. You’ll also want to know your blood pressure as well as how to track it and keep your cholesterol and lipid levels within normal range.

Regular screening can help find problems early. There are routine tests you need to complete regularly. Talk to your doctor to learn about what tests are right for you.

If you are experiencing any problems controlling your blood sugar or any other diabetes related issue, we can help. Our team of care managers and pharmacists can work with you and your doctor to help manage your symptoms so you can you feel better.

To enroll in the care management program, you may self-refer by calling the phone number provided or you can ask your doctor to call or fax a referral form to us.

Health Net Diabetes

Health Net Integrated Care Management
Phone: 888-732-2730
Fax: 800-745-6955


Diabetes Basics Centers for Disease Control (CDC)

Learn the basics of Diabetes and about Diabetes symptoms. It is recommended that you learn as much as possible about diabetes so that you can be proactive about your health.

Knowing how to control your diabetes is important! People that get education and have good self-care have a lower blood sugar and less risk of serious complications. Plus, it reduces your risk of heart attack and stroke.

Watch this video series to learn more about 7 Diabetes self-care behaviors. Plus, ask your doctor if there are any diabetes education classes near you.

Plus, remember to eat healthy, be physically active, monitor your blood sugar, take your medication, maintain a healthy weight, manage stress, and work to solve any health problem that affect your care.

Get healthier today by kick-starting your Diabetes care. Click on the Center for Disease Control link to find education, support, and available resources.

Controlling Blood Pressure

Controlling Blood Pressure

Do you have high blood pressure? Often symptoms of hypertension go unnoticed and without treatment your risk of developing heart disease or having a stroke increases.

The best prevention is to know your blood pressure numbers, and take action to keep your blood pressure under control. Go to Health Net Controlling Your Blood Pressure to learn:

  • What blood pressure numbers mean.
  • How to correctly take your blood pressure.
  • How to log your blood pressure numbers regularly.
  • What questions to ask your doctor.

As a reminder, take your blood pressure at home at the same time every day, and/or as advised by your doctor. Take two readings one minute apart and record in a logbook. This will help your doctor determine if the treatments are working.

For more helpful tips to help lower your blood pressure go to Sharecare, our health and wellness platform. Sharecare has articles, slideshows, videos, wellness activities, plus access to tracking tools and consultants. Register today!

Sharecare for Hypertension and Diabetes

Sharecare for Hypertension and Diabetes

Sharecare is Health Net’s on-line health and wellness program. It gives you access to wellness tools and resources to help manage hypertension (high blood pressure) and diabetes.

Sharecare provides you with trackers to log your:

  • Blood pressure
  • Blood sugar level
  • Lipid levels (the fatty or oils in your blood)
  • Medications, and more.

To begin using Sharecare, click on the link provided to register. Once registered, you will find helpful articles, slideshows, and videos. Plus, on-line you gain access to health coaches.

Health coaches are highly trained and qualified experts, such as registered nurses, nutritionists, dieticians, exercise physiologists, and mental health specialists. The health coach will help you set health goals, track your progress, and provide encouragement through the Sharecare platform.

Register today, you can earn an annual gift card rewards for completing various steps, such as completing the RealAge© Test, Craving to Quit tobacco cessation, Eat Right Now or participating in health coaching! (Not all employer groups qualify for the incentive program)

Sharecare for Hypertension and Diabetes

(Program not available for Senior Plus members)

Health Net Cancer Program

Health Net Cancer Program

We’re here to support you! Our clinical pharmacists and care managers are here to help you during this difficult time.

Our dedicated pharmacy and care management teams will work with you and provide education about medications, medication side effects, and how to improve your tolerance to chemotherapy.

They may outreach to your doctor if you are unable to tolerate medication or have difficulty sticking to the treatment plan.

Together, they will work with you and your doctor to develop a plan of care that works best for you.

If you are faced with housing or other financial issues impacting your care, they will assist in linking you with helpful resources.

To enroll in the program, you may self-refer by calling the phone number provided or you can ask your doctor to call or fax a referral form to us.

If you have any other questions feel free to call member services, their phone number is listed on the back of your membership card.

Health Net Integrated Care Management

Phone: 888-732-2730
Fax: 800-745-6955


American Cancer Society

American Cancer Society

The American Cancer Society has patient programs and services to help you during and after cancer treatment. Plus, they can help you find other free or low-cost resources. The American Cancer Society programs and services available are:

  • The 24/7 Cancer Helpline connects you to a trained specialist to help answer questions you may have. Call them at 1-800-227-2345 or you can schedule a video chat.
  • If you need lodging during treatment, the ACS partners with Extended Stay America for deeply discounted hotel rooms. Call 800-227-2345 for possible lodging options, or download the American Cancer Society CARES app to gain access to more services and support.
  • American Cancer Society CARES app provides you with access to resources, education, and support. Download their app today!
  • Breast cancer support is available, so you can chat to a survivor that knows what you’re going through and offer you confidential support.
  • Transportation assistance. To schedule a ride to cancer treatment call 1-800-227-2345. Contact them to find out what is available in your area.
  • Access to hair loss or mastectomy products to purchase on the tender loving care website.

Sickle Cell Program

Sickle Cell Program

Health Net’s Sickle Cell program is designed to help you better manage sickle cell disease which can help and reduce emergency room and inpatient hospital stays.

Sickle cell symptoms vary but can include low blood counts, pain that can last from hours to days, swelling of hands and feet, lung or breathing problems, frequent infections, vision changes, and for children delayed growth or puberty.

Our team of clinical pharmacists and care managers work with you and your doctor to develop a care plan that’s right for you. Together, we will review your medications and make treatment recommendations aimed to help reduce pain, your risk of infection, and to help prevent organ damage.

Care managers schedule phone calls to discuss medications, any side effects, and offer suggestions on how to help manage your symptoms. They may link you to a center of excellence or other services if needed.

To get more information about the Sickle Cell program, you can self-refer by calling the integrated care management phone number provided, or you can ask your doctor to call or fax a referral form to us. Call today!

Health Net Integrated Care Management
Phone: 888-732-2730
Fax: 800-745-6955

Chronic Pain / Alternative Therapy

Tell us where it hurts. Health Net offers alternatives to help reduce pain and discomfort. Ask your doctor about what therapy is right for you.

Physical therapy. Talk to your doctor or sports medicine doctor about referring you to physical therapy. It can help restore balance, flexibility and strength which may help to reduce discomfort and pain over time.

Alternative Medicine. ChooseHealthy offers offers a 25% discount on fees from network chiropractors, acupuncturists, and massage therapists. Some benefit plans cover chiropractic services and/or acupuncture services. To confirm your plan benefits see your plan coverage document for details or contact the Health Net Member Services Department.

Eat Right Now. Being at your best weight can help reduce back pain. Eat Right Now by Sharecare is a program offers help so you that can get to your healthy weight. Register today!

Stress reduction. Tense muscles lead to stiffness and pain. Unwinding is a mindfulness program that helps reduce stress, build resilience, and improve sleep. Loosen up tense muscles with Unwinding by Sharecare!

Call 877-771-2746 or enroll at Health Net then click the Medical Services/Benefits tab.

Visit Teladoc.com
Call 1-800-TELADOC (835-2362)
Download the app


Chronic Pain Program by myStrength

Chronic Pain Program by myStrength

myStrength’s Chronic Pain program is designed to help you manage discomfort and pain. It is an on-line self-help program designed to:

  • Offer you an increased sense of control, by showing you available options.
  • Provide information about opioid drug use and guidance on how to use it sparingly and carefully.
  • Offer insightful tips on how to enhance your relationship with your doctor.
  • Provide you with strategies and personalized tools designed to help you manage and live more fully despite pain.
  • Offer you hope through inspirational stories from real people.

You can access myStrength online using your laptop or mobile phone. It is available now for Health Net members only. To sign up, click on the link provided.

Krames Staywell Health Library

Krames Staywell Health Library

Access up-to-date patient education resource 24 hours a day, 7 days a week.

Get simple, easy to understand health information at your fingertips. You and your family can find the answers to many of your health and wellness questions.

The library content includes information about disease and conditions, medication, treatments, surgeries, procedures, and wellness safety for all ages.

Krames Staywell Health Library is available to you and your family today! Go to our links to learn more >>

Health and Medications

Easy access to more than 4,000 health sheets.

Wellness and Lifestyle Improvements

We have added a new set of assessments and tools to help you.


Behavioral Health Wellness Resources for Members

Health Net Behavioral Health

Health Net Behavioral Health

Your behavioral health benefits provide treatment for mental health and substance use disorders. Behavioral health providers include therapists, psychiatrists, and psychologists.

Health Net Behavioral Health Call Center is available 24 hours a day, 7 days a week and is staffed with well-trained customer service reps and behavioral health care managers who can connect you to the help and support you need.

Your behavioral health benefits include:

  • Outpatient sessions with a therapist
  • Outpatient medication management with a psychiatrist
  • Inpatient, residential treatment or other types of care if medically necessary1

To get the help you need, call or visit Health Net Behavioral Health to discuss your concerns and get linked to a mental health or substance use service provider today.

You do not need to be referred by your doctor or need any approvals to get started. Simply call today!

1 Preauthorization is required, except in an emergency.

Health Net Behavioral Health

The phone number listed on your member ID card or select a provider here.


myStrength

myStrength

myStrength is a private online tool, tailored to help you live a happier, healthier life. The program provides a variety of self-help tools designed to help you become – and stay – mentally and physically healthy. myStrength has several types of activities you can access, such as:

  • Improving sleep
  • Mending your relationship
  • Controlling anxiety
  • Managing depression
  • Chronic pain solutions
  • Ending alcohol, opioid, or other drug use
  • And many more.

You can access myStrength online using your laptop or mobile phone. It is available now for Health Net members. To sign up, click on the link provided.


Unwinding by Sharecare

Unwinding by Sharecare

Unwinding by Sharecare is a mental well-being program to help you understand better how your mind works and build healthier habits. The online program teaches simple, practical ways to use mindfulness exercises to improve sleep, reduce stress, and worry.

By registering, you gain access to video lessons, 100+ guided awareness exercises, journaling tools, a library of visual relaxation videos, and sleep-specific meditations and soundscapes.

Unwinding by Sharecare app is available for download on your smartphone or tablet. Take the time to relax and unwind with Sharecare today!


National Alliance on Mental Illness (NAMI)

National Alliance on Mental Illness

NAMI is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. NAMI works to educate, support, advocate, listen and lead to improve the lives of people with mental illness and their loved ones. NAMI offers several different types of support and education, including support groups, a Helpline, Podcasts and Webinars, and a video resource library. There are nearly also 1,000 NAMI State Organizations and NAMI Affiliates across the country. You can find your local NAMI to find out what programs and support are offered in your community.


988 Suicide & Crisis Lifeline (formerly known as the National Suicide Prevention Lifeline)

Provides free and private emotional support to people in suicidal crisis or emotional distress. Support is available 24 hours a day, 7 days a week, across the United States.

Whatever the time – day, night, weekend – or whatever the reason – mental health distress, substance use crisis, or thoughts of suicide – the 988 Suicide & Crisis Lifeline offer help. Calling or texting 988 will connect a person in crisis to compassionate care and support. Anyone can reach 988 in the United States through land line, cell phone, and voice-over internet devices. Through federal, state, local, and community partnerships, the Substance Abuse and Mental Health Service Administration (SAMHSA) is working toward a vision where everyone has:

  • Someone to talk to
  • Someone to respond
  • A safe place for help

If you or someone you know needs support now, call or text 988, or chat 988lifeline.org.

988 Suicide & Crisis Lifeline

Text 988 or chat
988lifeline.org


Stop Opioid Overdose and Help Save Lives with Naloxone

Help Save Lives with Naloxone

Opioid drug use and overdose is an increasing problem in California. Opioid drugs are used to control pain but taking too much of a prescription painkiller such as Norco, Vicodin, morphine, fentanyl, or using street drugs laced with fentanyl or heroin can lead to drug overdose and death.

Naloxone is a drug that can reverse the effects of Opioid drugs and save your life, or the life of someone you know! It works by blocking the drug’s effects in the brain and causing normal breathing to return.

Naloxone can be given via a nasal spray or injection or auto-injector into a major muscle. You can purchase Naloxone in nasal spray from local pharmacies. To learn more about your risk for overdose, talk to your doctor or pharmacist.

You may also outreach to Health Net Behavioral Health to discuss concerns you may have and to get more information. Call them today!

Learn more about Naloxone.

Health Net Behavioral Health

The phone number listed on your member ID card or select a provider.

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